Please inspect your package carefully when it arrives and note the condition of the box. but some manufacturers place restrictions on how those prices may be communicated. You should receive a response from one of our product specialists shortly. 1530 McDonald Ave., Brooklyn, NY 11230, USA | (800) 504-9974. All Rights Reserved. on any product to add it to favorites. You are not required to purchase the Our team loves reading customer reviews, so they're looking forward to giving yours a look-see. If your purchase contains more than one item, we will do our best to consolidate your order and ship as many products as possible in one shipment. Activating your account will give you access to your dedicated warranty dashboard where youll be able to view your plan details and full contract terms, and file a claim as needed. This site is best viewed with Javascript enabled. All Rights Reserved.

The processing time varies by product brand and category.

Each Mulberry Protection Plan is tied to the specific product with which it was purchased. All freight deliveries will require a signature for release. Because our price on this item is lower than the manufacturer's "minimum advertised price," There are no questions about this item yet. Knobs4Less. We'll ask you to create your very own account on the next page. Click the Please note if you are shipping your items to one of the aforementioned locations, the additional shipping fees might be assessed after the order is reviewed by our Fulfillment Department. When you bring the shipment into your home, carefully inspect each item for damages and report them to us as soon as possible. In the unlikely event we are unable to fulfill your order or a part of it due to backorder or other unforeseen circumstances, our Customer Service team will reach out to you within 1-3 business days using the contact information on file. Your Shopping Cart is empty fill it up. 2022 Ships Within: 1-2 Business DaysExpected Delivery: 4-6 Business Days, 1-800-530-8245 If there is no visible damage to the packaging, please inspect the item for any concealed damage within 48 hours. This process usually takes 1 to 3 business days. Youll never have to pay any fees or deductibles when you file a claim with Mulberry. Copyright Will I have to pay a deductible or any other fees? 2006-2022 DecorPlanet.com. Thank you for submitting your question! Mulberry makes it easy to file a claim online through their customer dashboard, no receipts needed! Terms of Service apply. No problem! What happens if I return or exchange my product? This site is protected by reCAPTCHA and the Google are the responsibility of the customer. Security, Complimentary 1-on-1 design consultations, 4-3/16'' Overall Length Zinc Die Cast Cabinet Pull. The usual processing timeframe, meaning the time it usually takes for the merchandise to leave the warehouse, can be located under the advertised price on the product page (Usually ships in ). Exceptions include but are not limited to: Additional shipping fees will apply to shipments to Alaska, Florida Keys, Hawaii, Puerto Rico, US Virgin Islands and other territories accessible only by boat or by air (Nantucket, Marthas Vineyard, etc.). Thanks for your patience! In order to qualify for a cost-free replacement, all concealed damages (damages that were not apparent until the package was open and that were not indicated on the proof of delivery/BOL) must be reported to us within 48 hours. Its easy - just add a protection plan to your cart and check out! For returns outside of the merchants return window, you will receive a prorated refund, based on the time remaining on your Plan, minus any claims paid. Privacy Policy - You can also contact their customer support team 24/7 at [emailprotected], or by calling 1-917-994-6394.

Cabinet Knob. If the damages are noted on the proof of delivery, we will be able to accommodate cost-free replacements if the damages are reported to us within 14 days of the delivery receipt. This means when you return or exchange your product, you will also need to cancel the warranty with Mulberry (and purchase a new plan if you prefer). Please note all our free deliveries are curbside, which means your item(s) will be delivered to the curbside, driveway or near your building. Home Please note we reserve the right to split your order, which means you may receive shipments from various locations around the country. Jeffrey Alexander by Hardware Resources Elara Cabinet Hardware. All exceptions will have a shipping fee listed on the product page. Mulberry is the people-first platform for product protection - they work with us to provide you with extended coverage on the products you purchase from our site. Retailers have the legal right to set their own prices, For best results use water and a mild soap with a soft cloth. Free UPS Ground Shipping on orders over $299, All Rights Reserved. Please note any additional charges billed by the shipping company for services not requested by DecorPlanet.com (reconsignment, re-delivery after a missed appointment, storage fees, etc.) Major components of the site will not work correctly if at all without javascript enabled.

or in some cases, proceeding to the final checkout stage. product to see our lowest price, simply just remove it from your cart. For any special requests, i.e. the manufacturer does not allow us to show you our price until you place the item in your cart, Please note shipping fees, any potential duties, tariffs, customs or brokerage fees for shipments to Canada are the responsibility of the customer. Please follow the steps below to receive your FREE replacement: Once we receive your damage report, our customer service team will review it and reach out to you within 24 to 48 hours with information about your replacement order. The delivery timeframe might vary depending on the product and your shipping address. It should be posted within 5 business days, so check back here to see it posted! Once your order is processed, it usually takes from 3 to 7 business days for the items to get delivered to you. Avoid glass cleaners, general kitchen/bathroom cleaners and other abrasive cleansers, as those cleaners could damage the finish. Privacy Policy and Please note if our policy is not followed and concealed damage is reported past 48 hours of the delivery receipt, we are unable to provide cost-free replacement and all costs associated with replacing the damaged merchandise will be the responsibility of the customer. inside delivery, white glove service, etc., please contact our Customer Service department prior to placing your order at 1-800-504-9972 option 3 or via email at [emailprotected]. We ship to all US states and Canada. If you cancel your warranty within the merchants return window, you will receive a 100% refund for your Protection Plan, minus any claims paid. to receive special offers and promotions! If the packaging/box is damaged, please write DAMAGED on the delivery receipt, and accept the shipment. Cabinet Hardware This policy applies to both parcel and freight shipments, signature and not signature required. Site design by EYStudios, Pull: 2-1/16" 32mm (1-1/4") center-to-center, Pull: 4-9/16" 3", Pull: 7-1/8" 128mm (5"), Pull: 9-5/8" 192mm (7-9/16"), Pull: 12-13/16" 305mm (12") center-to-center, Hardware Resources / Jeffrey Alexander / Elara Knob / 1-1/4" / Polished Chrome/ 484-PC, Hardware Resources / Jeffrey Alexander / Elara Pull / 4-9/16" / Polished Chrome/ 484-396PC, Hardware Resources / Jeffrey Alexander / Elara Pull / 7-1/8" / Polished Chrome/ 484-128160PC, Hardware Resources / Jeffrey Alexander / Elara Pull / 9-5/8" / Polished Chrome/ 484-192224PC, Hardware Resources / Jeffrey Alexander / Elara Pull / 12-13/16" / Polished Chrome/ 484-305PC.

Mon-Fri 8AM - 6PM EST, Sitemap After you purchase coverage, youll receive a welcome email from Mulberry prompting you to activate your account. Along with comprehensive coverage for your products, Mulberry also offers the following: Plus, Mulberry has received more than 500 positive customer ratings on Zendesk the platform they use to manage customer service inquiries and claims.

We offer FREE SHIPPING on most orders over $99 in the 48 contiguous United States. - Bronzes, Satin Nickel, Chromes, Blacks, Pewter, American Standard and Duravit Toilets ($99 shipping fee per item), American Standard and Duravit Tubs ($150 shipping fee per item), Select Tubs under a certain price point ($150 shipping fee per item), Interior Doors ($240 flat shipping fee on any number of doors that are shipped together), Take full view and close-up photos of the damaged item(s) clearly showing the issue.